1.0La Fossehttps://www.lafosse.comlafossehttps://www.lafosse.com/insights/author/lafosse/rich600338<blockquote class="wp-embedded-content" data-secret="UcvVlrezEu"><a href="https://www.lafosse.com/insights/are-customer-needs-at-the-heart-of-rising-payments-businesses/">Are customer needs at the heart of rising payments businesses?</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.lafosse.com/insights/are-customer-needs-at-the-heart-of-rising-payments-businesses/embed/#?secret=UcvVlrezEu" width="600" height="338" title="“Are customer needs at the heart of rising payments businesses?” — La Fosse" data-secret="UcvVlrezEu" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://www.lafosse.com/wp-includes/js/wp-embed.min.js </script> https://www.lafosse.com/wp-content/uploads/2023/01/Are-Customer-Needs-at-the-Heart-of-Rising-Payments-Businesses.jpeg320341​In January 2018, the EU’s second payments directive (PSD2) was introduced to drive incumbent FS institutions into the world of open banking, opening them up to competition from FinTechs. Through driving more competition and innovation into the financial services sector, the EU directive is seeking to reduce the longstanding monopoly banks have over customer data.